Thursday, February 08, 2007

 

Bell Sympatico is ass.

Well since December, Bell has stopped giving me their services 2 times.

2 days before Christmas i log on. Well try to log on. Doesn't work. We call Bell....roughly 12 hours combined on the phone. Heres there explanation.

It seems like someone else had gotten our account information, and was using it to log onto the internet from a different place. So Bell shut both sides off. OK? How did these people get our info? And why didn't you tell us? Well it seems bell gave them our info. And why they didn't call us? They didn't know.

So they promise to get us back with 3 months free and a life time discount of 50%. It's hard to be angry at that.

We wait a week get the internet back. All is working. Then 3 days in. We lose it again. Excuse me? So we spend 6 hours on the phone. Seems the dumbasses did the exact same thing again...URGH!!!

So we get 6 months free and 50% off for life. We didn't complain till we're billed for one of our free months.

4 hours on the phone. They wipe the charges.

I figure...if they're gonna keep cheating us around like this why don't we change?

We can't! They do our phone, our Satellite. They have us by the balls. My internet went out again on monday. And i lost it I was ready to kill. Luckilly it was just my router.


Atleast i'm paying half price for shitty service?

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